CAN I JOIN THE GYM IF I HAVE INJURIES?
Absolutely. With approval from your doctor, we can work around injuries. We recommend the One-on-One program option to better suit your needs.
CAN I DROP IN FOR A CLASS IF I AM NOT A MEMBER?
We like to ensure that our members are proficient at the movements taught in class, therefore dropping in is not part of our system.
On special ocassions we host open houses so non members have the chance to experience our gym.
WHO CAN I CONTACT IF I HAVE QUESTIONS ABOUT MY CURRENT BALANCE?
Please contact our Front Desk to inquire about your account balance, or send us an email at firstname.lastname@example.org
HOW DO I FREEZE MY MEMBERSHIP?
The freeze policy allows you to temporarily suspend your membership in accordance with the following terms:
You may freeze your membership twice per contractual year for up to 30 days, for a fee of $30 per month, payable in advance. For medical freezes, this fee will be waived.
I AM PREGNANT AND I WANT TO FREEZE MY MEMBERSHIP.
If your doctor feels you are medically unable to use the club during your pregnancy, you can request a medical freeze for up to nine (9) months. You must provide a doctor’s letter at the time of requesting a pregnancy freeze. We will waive the freeze fee for the freeze.
IF I AM A MEMBER, CAN I BRING A FRIEND OCCASIONALLY?
BFFs (or Best Fitness Friends as we call them) are allowed as long as they come in with you and they are over 18 years old.
Due to safety reasons, we request that you speak with club staff to obtain authorization. Approval is granted in a case to case basis.